Privacy Policy
BIODEN Co., Ltd. is committed to protecting your personal data.
March 1, 2026
1. Personal Information We Collect
Bioden collects only the minimum personal information required to receive and respond to inquiries. Required items are name, email address, and inquiry message. Company and country are optional. During service use, technical data such as access logs, browser information, cookie identifiers, visit time, and IP address may be collected automatically. Information that must be retained under applicable laws is managed separately.
2. Purpose of Collection
Collected information is used to respond to inquiries, provide product and technical documents, support sales and distribution discussions, review partnership proposals, and deliver customer support. Processing is limited to what is necessary for accurate responses and follow-up. Bioden may use de-identified or minimized data for service quality improvement, website stability monitoring, and usage analytics. Any marketing use is conducted only within the scope of legally required consent.
3. Retention Period
Personal information collected through inquiries is retained for 1 year after inquiry handling is completed, then deleted without delay. However, where dispute response or legal retention obligations apply, data may be stored separately for the required period. Where legal retention obligations apply, data is stored separately for the statutory period. At the end of retention, data is securely destroyed using methods that prevent recovery.
4. Third-Party Sharing
Bioden does not provide personal information to third parties in principle. Limited sharing may occur only when necessary for requested dealer connection, logistics support, or regulatory documentation processing. When sharing is required, Bioden discloses recipient, data items, purpose, and retention period in advance and obtains consent where required. Exceptions may apply when mandated by law.
5. Security Measures
Bioden implements administrative, technical, and physical safeguards to protect personal information. Access rights are minimized, access history is managed, and regular internal security training is conducted. Technical controls include encrypted transmission, access control systems, security patching, backup management, and log monitoring. Documents and storage media containing personal data are managed in controlled environments.
6. User Rights
Users may request access, correction, deletion, suspension of processing, or withdrawal of consent at any time. Bioden takes action without undue delay after identity verification and within legally required timelines. Requests can be submitted by email or in writing, and any legal restrictions will be explained. Requests by an authorized representative are handled after proper authorization review.
7. Cookie Policy
Bioden may use cookies to optimize user experience, analyze visit statistics, and improve service performance. Cookies do not directly identify individuals, and users can reject or delete cookies through browser settings. Please note that restricting cookies may affect the availability of certain website features. Cookie management instructions can be found in each browser’s settings or help documentation.
8. Privacy Officer
Bioden designates a privacy officer responsible for personal data protection and complaint handling. Inquiries, access requests, and incident reports may be submitted through the contacts below. Privacy inquiries: bio0790@daum.net Customer support: bio0790@daum.net Bioden continuously improves internal procedures for timely and responsible handling.
9. Policy Changes
This Privacy Policy may be revised due to legal updates, service changes, or internal operational needs. Material changes are announced in advance through website notice or other appropriate channels. Users are responsible for reviewing the latest version periodically. Revised terms become effective on the announced effective date, and previous versions may be retained for reference.